Privacy Policy

1. Introduction

Welcome to Novostone. We are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy outlines the types of information we collect from you, how we use it, and the measures we take to protect it.

2. Information We Collect

a. Personal Information: We collect personal information that you voluntarily provide to us. This may include your name, email address, postal address, phone number, and other contact details when you:

Make a purchase
Sign up for our newsletter
Contact us for support

b. Payment Information: When you make a purchase, your payment details are processed directly by our secure payment processing partners. We do not store your credit card information.

c. Usage Data: We collect information about how you interact with our website. This includes which pages you visit, the time and date of your visit, and other diagnostic data.

3. How We Use Your Information

We use the information we collect to:

Process your transactions
Respond to your inquiries and provide customer support
Send you marketing and promotional communications
Improve our website and services

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except to provide products or services you have requested. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

6. Your Rights

You have the right to:

Access and receive a copy of the personal information we hold about you
Request the correction of any incorrect or incomplete information
Request the deletion of your personal information, subject to certain exceptions prescribed by law
Withdraw any consent you have given to the processing of your data

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: info@novostone.com Phone: +1 (206)-588-2046 Address: 1414 S Director St, Seattle, WA 98108